We have decades of office desk chair production experience and exquisite craftsmanship, excellent quality are what we always pursue when we are producing YAMASORO computer chairs. Every producing process is strictly inspection and each YAMASORO pc chair is exhaustively tested. We believe our premium YAMASORO computer chair products and all-around services won't let you down.
1. Are the products real and original?
Yes, all the products displayed are 100% real and original.
2. How’s the quality of the products?
We are strive to make high-quality products. We will check the products carefully before we ship it to you.
1. When will the seller ship my order?
Generally most of our products are in the stock, and your order will be shipped out within 1-3 business days after your payment is verified by Aliexpress. If there are some hot selling products are temporarily out of stock, we’ll contact you asap to discuss an processing time extension or change to other items or other solutions.
2. How long can I receive my order?
We usually need about 10 days. For some remote areas, we may need to wait more than 15 days.Please be patient to wait for your order. If you have any questions about logistics, please contact with us
3. Can I change the name / address / color for my order?
Please send us the right name / address / color. But we do not offer this service during all the Aliexpress Big Promotion. Please double check your orders information before complete the payment.
4. About sign of the parcel:
Please open the parcel in post officer's presence, if the parcel damaged or empty(stolen), please ask the post office to provide official document and make the compliant on the spot.
About After-sales & Warranty:
1. There are 3 years warranty for our products.
2. If you got a defective goods, please send us a message first about the problems with videos or photos, and we will try our best to solve the problems for you.
3. If you want to return the product, please contact us within 3 days after you receive the order. All returned goods must be returned with its original packaging and accessories. Customer is responsible for shipping charges on returned goods.
4. We will refund the money to you when we received the returned goods.
5. Sometimes the shipping company lost the parcels, if you have not receive you order in the delivery time, please contact us and we will refund you the payment or arrange to resend you the order again in this kind of case.
We are trying out best to satisfy our customers. We sincerely hope that you can leave us a positive feedback. For any reason you are not satisfied with your order, please contact us through (My Messages) or (Ask Seller Questions), Trade manager before leaving neutral or negative feedback. We will do our best to resolve any problems and satisfy your needs.